Returns & Delivery Policy
Last updated: July 2025
1. Delivery Policy
After completing your purchase, you will receive your QuickBooks license key within 1 to 8 hours. In most cases, delivery is completed within 2 hours.
- License keys are delivered via email to the address you provided during checkout.
- You will also receive a download link for the official installation file.
- If you do not receive your key within 8 hours, please contact our support team immediately.
2. Money-Back Guarantee
We offer a 1-year money-back guarantee on all QuickBooks licenses purchased through FinanceTools.
- If the license key does not work, we will provide a replacement or a full refund.
- If you are not satisfied with your purchase for any reason, you may request a refund within 365 days.
3. How to Request a Refund
To request a refund, please contact us via:
- Email: support@financetools.store
- WhatsApp: +1 365 393 8134
Please include your order details and the reason for the refund request. We will process your request within 2 business days.
4. Refund Processing Time
Once your refund is approved:
- PayPal payments: Refunds are processed within 3-5 business days.
- The refund will be credited to your original payment method.
- You will receive a confirmation email once the refund is processed.
5. Delivery Issues
If you experience any issues with your delivery:
- Check your spam/junk folder for the delivery email.
- Contact our support team with your order details.
- We will resend your license key immediately.
6. Contact Us
For any questions about returns or delivery, please contact us:
- Email: support@financetools.store
- WhatsApp: +1 365 393 8134